Privacy policy

Privacy Policy

Last updated: October 21, 2026

The Threaded Home respects your privacy. This policy explains how we collect, use, and share personal information when you visit shopthethreadedhome.com, make a purchase, contact us, or otherwise interact with our store.

Information We Collect

We may collect information you provide to us, including:

Name
Billing and shipping address
Email address
Phone number
Order and purchase information
Account information, if you create an account
Messages or information you send through our contact forms

Payment information is processed securely through Shopify and its payment providers. We do not directly store complete credit or debit card numbers.

We may also automatically collect information about how you use our website, including your device, browser, IP address, pages viewed, and interactions with the store.

How We Use Your Information

We use personal information to:

Process and fulfill orders
Accept payments
Provide shipping and order updates
Respond to questions or customer service requests
Maintain and improve our website
Prevent fraud and protect our business and customers
Send marketing emails when you have chosen to receive them
Meet applicable legal and tax requirements

How We Share Information

Our store is hosted by Shopify. We may share personal information with Shopify and other service providers that help us operate our business, including payment processors, shipping carriers, analytics providers, and other vendors necessary to fulfill your order or operate the website.

We may also disclose information when required by law or when necessary to protect our legal rights.

We do not sell personal information for money. Depending on applicable privacy laws, certain uses of advertising or analytics services may be considered a sale or sharing of personal information. Where required, you may have the right to opt out.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website activity, improve performance, and provide relevant advertising or marketing.

You can control certain cookies through your browser settings and through any privacy controls made available on our website.

Marketing

If you subscribe to our email list, we may send you information about new products, drops, restocks, or other updates from The Threaded Home.

You can unsubscribe at any time using the unsubscribe link in our emails.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of certain information we hold about you.

You may also have the right to opt out of certain uses of your personal information.

To make a privacy request, contact us at shopthethreadedhome@gmail.com.

Data Retention

We keep personal information only as long as reasonably necessary to fulfill orders, maintain business and tax records, meet legal obligations, resolve disputes, and operate our business.

Children's Privacy

Our website and products are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

Security

We use reasonable safeguards and Shopify's ecommerce infrastructure to help protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our store, services, legal requirements, or business practices. The updated date at the top of this page will reflect the most recent revision.